Womens Clothing SALE
Self Portrait Asymmetric Duchess Satin Top
US$330.00  US$255.00
Save: 23% off
Self Portrait One Shoulder Ruffle Dress
US$440.00  US$325.00
Save: 26% off
Self Portrait Ivory One Shoulder Ruffle Dress
US$440.00  US$325.00
Save: 26% off

Return & Refund

Our goal is to hope that every customer can buy a satisfactory product. We have a professional quality inspection team to check your merchandise before shipment to ensure that the quality of the product meets the standards.

We apologize if you are not satisfied with the goods you received. You have the right to initiate a return request within 14 days of receiving the package. We will provide a quick exchange and return process. If you have any questions, please contact us.


Return request

1. You have 14 days to decide whether the goods are suitable for you. If you are not satisfied, you have the right to contact us to return your goods within 14 days after receiving the goods.

2. For hygiene and health reasons, if the product hasn't a quality issue, items of clothing such as swimwear and bottom of underwear cannot be returned.

3. The returned products must be unused in the original packaging, and we do not accept returned merchandise that is worn, damaged, or washed in any way.

4. Based on the principle of negotiation, we do not accept products that you return directly without contacting us.

5. we are not refundable your shipping charge if Non-quality issues returned products

Note: Shipping charge and shipping insurance does not support refunds


Return Process

If you have a return request, please follow the process below and we will process your request as soon as possible.


1. Contact our customer service department and submit your return request and order information, we will follow you up to the fastest time.

2. After the return application is approved, we will send you a return information email, and please return the goods according to the return information of the mail.

3. Send the goods to us at the local post office

4. Contact customer service and submit return shipping tracking number and voucher.

5. We will process the replacement or refund to your account and accordance with our return conditions within 3-6 business days after receiving the package.


Refund time

For orders returned or exchanged, we will refund or resend new orders within 3-6 business days of receiving the returned package.

The actual time for the refund to a credit card may vary according to each card issuing bank. It usually takes 7-21 working days.


If you have any questions, please contact us for further assistance, we will do our best to help you.

Contact us:https://www.forlovedress.com/contact_us.html


Shipping Fee

If you want to return an item with no quality issues, customers will be responsible for paying the return shipping fee and then the refund or exchange will be processed once we have received the item.

Other Situations
If you have a unique situation that is not covered in the policy above, please contact us